Beyond Adoption Intention How Trust in Augmented Analytics Relates to Perceived Decision Quality Among Non-Technical BI Users

תקציר מקורי באנגליתarXiv:2605.20198v2 Announce Type: replace-cross Abstract: Augmented analytics has transformed how Business Intelligence (BI) systems support decision-making, shifting non-technical managers from manual analysis toward dependence on automated insights. Current BI research often overlooks the cognitive mechanisms and the direct impact of AI-enabled analytics on decision quality. This study employs the theory of cognitive delegation to investigate the association between trust in augmented analytics and perceived decision quality among non-technical BI users. Data were collected from 250 business professionals across various organizational roles in Vietnam between January and March 2025 and analyzed using partial least squares structural equation modeling (PLS-SEM). Findings indicate that aug