Inside-Out AI: Rebuilding Airbnb Behind the Scenes and Across the Guest Experience

תקציר מקורי באנגליתPrior to joining Airbnb as CTO in January, Ahmad Al-Dahle was head of generative AI at Meta and led the launch of its open source Llama models over 2023-2025. Now Al-Dahle is in charge of turning Airbnb into an “AI-native company”. What that means in practice is using AI internally to speed up product development, then using those same capabilities to transform the customer experience . We’re calling this an “inside-out AI” approach and in this article we’ll dig into the details. An example of inside-out AI: Airbnb used a custom internal tool called Everest to help accelerate the launch of a new external service. (Diagram by Latent Space) Al-Dahle spoke with Latent Space about Airbnb’s AI transformation. We began by asking him why he made the shift